Delivery and Service
Who is responsible for paying overrages on material or rental fees?
Our Commitment: We want our suppliers to be paid what they deserve, including overages. It's essential that any additional costs incurred are fairly handled and reimbursed, ensuring you receive proper compensation for your services. In the context of ...
Where do I report damages to my equipment?
If you need to report damages to your equipment, follow these steps: 1. Access the Booking Request: Navigate to the specific booking request where the damage occurred. 2. Report the Damage: Click on the "Report Incidental" button associated with the ...
How do I set my service radius?
Setting your service radius ensures that your locations are visible to customers within a specific distance. Follow these steps to update the service radius for your locations: 1. Sign In to Your Supplier Portal Start by logging into your supplier ...
How do I manage my booking lead time?
Managing your booking lead time is essential to ensure you have enough time to prepare and fulfill customer requests. Follow these steps to update the lead time for your products: 1. Sign In to Your Supplier Portal Start by logging into your supplier ...
Can I rate Customers or block them from booking in the future?
Suppliers have the ability to rate customers, but currently, they cannot block them from placing orders. Here’s what you can do: Rating Customers: Suppliers can rate customers based on their interactions and booking experiences. This helps maintain a ...