How Do I Update My Credit Card Information?

How Do I Update My Credit Card Information?

Eligibility Requirements

Only verified business customers can update credit card information on Downstream Marketplace. Ensure your email is verified before proceeding.


​How to Update Your Credit Card Information

You can update your credit card details directly through the mobile app or desktop platform by following these steps:


​Mobile App

From Your Profile:

1. Go to Profile > Invoicing and Payments > Payment Methods.

2. Tap Edit next to your current card information.

3. Enter your new credit card details and tap Save.

4. You’ll receive a confirmation email once your information is updated.

During Checkout:

1. Add items to your cart and proceed to Checkout.

2. On the Payment Method screen, tap Add New Card.

3. Enter your new card details and select Save for Future Purchases.

4. Tap Continue to complete your order.
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Desktop App

From Company Settings:

1. Go to Company Settings > Billing Information > Payment Methods.

2. Click Edit next to your existing card.

3. Enter your new credit card details and click Save Changes.

4. You’ll receive a confirmation email once your information is updated.

During Checkout:

1. Add items to your cart and proceed to Checkout.

2. On the Payment Method screen, click Add New Card.

3. Enter your new card details and check the box to Save for Future Use.

4. Click Continue to complete your order.

What Happens Next?

• Your new credit card details will be saved securely for future purchases.

• If you encounter any issues, please contact our billing team at billing@trydownstream.com. No credit card updates will be accepted over email.



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