At Downstream, we value our customers' feedback and believe that customer reviews play an important role in helping our community make informed purchasing decisions. In this article, we'll provide you with information about our customer review guidelines.
Submission Guidelines
To submit a customer review on Downstream, you must be a verified customer who has purchased the product or service being reviewed. Reviews must be written in English and should be an honest reflection of your experience. We do not allow reviews that contain any of the following:
Obscene, defamatory, or harassing language
Personal information, such as full names or contact information
Promotional content or spam
Violations of intellectual property rights
Moderation Guidelines
Downstream reviews are moderated to ensure that they comply with our guidelines and are appropriate for our community. We reserve the right to remove any review for any reason, including but not limited to, reviews that violate our guidelines or that we determine are not in the best interest of our community.
Useful and Relevant Reviews
Downstream encourages customers to write reviews that are useful and relevant to other customers. This includes providing details about your experience, such as the pros and cons of the product or service, and information about the quality, value, and delivery.
Conclusion
We hope this article has provided you with valuable information about Downstream's customer review guidelines. If you have any further questions or need assistance, please don't hesitate to reach out to our support team. We're here to help ensure that your review is in compliance with our guidelines and makes a positive contribution to our community.