How Do I Receive Bookings from Downstream?

How Do I Receive Bookings from Downstream?

Eligibility Requirements

To receive bookings through Downstream Marketplace, you must have:

· A verified business account

· Active equipment listings with availability set

· A valid payment and communication method on file

How to Receive Bookings

Once your listings are live, follow these steps to start receiving bookings:

1. Keep Your Listings Updated

• Ensure your pricing, availability, and equipment details are accurate.

• Listings with clear descriptions, high-quality photos, and competitive rates attract more bookings.

2. Monitor Booking Requests

• You will receive booking notifications via email and your Downstream dashboard.

• Review the booking details, including rental duration, location, and customer information.

3. Accept the Booking

• Confirm the request promptly to secure the rental.

• If you need to make changes, communicate with the renter through the platform.

4. Arrange Pickup or Delivery

• Coordinate equipment handoff based on the terms outlined in the booking.

• Ensure the equipment is ready, clean, and in proper working condition before handover.

What Happens Next?

• Once the rental period starts, track and manage bookings through your dashboard.

• Payments will be processed according to Downstream’s payment terms.

• After the rental ends, ensure proper equipment check-in and report any issues if necessary.

For additional support, contact support@trydownstream.com.

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