Invoicing and Payments
Why does my bill include "Service Charges"?
At Downstream, we want to provide our customers with clear and transparent information about the charges on their waste bill. In this article, we'll provide you with information about the various service charges you may see on your waste bill. ...
How does payment and invoicing work?
Downstream issues separate invoices per order with instant billing on submission or completion, based on your account's payment terms. Downstream operates with a streamlined billing system to ensure transparency and efficiency for our customers. We ...
How Do I Update My Credit Card Information?
Eligibility Requirements Only verified business customers can update credit card information on Downstream Marketplace. Ensure your email is verified before proceeding. How to Update Your Credit Card Information You can update your credit card ...
How do I Request a Lien Release?
The 3 Ways to Request a Lien Release from Downstream Fast, simple options to help you request and receive a lien release from Downstream. Introduction: If you need a lien release, Downstream offers three convenient ways to submit your request. To ...
How do I Apply for Credit on Downstream Marketplace?
Apply for Net Credit Terms with Downstream Marketplace Learn who is eligible, how to apply, and what to expect when requesting net credit terms through Downstream Marketplace. Introduction: Downstream Marketplace offers net credit terms to eligible ...
Popular Articles
Can I List Different Products by Market?
Yes, as a supplier on Downstream Marketplace, you can list different products tailored to specific markets. This flexibility allows you to customize your offerings based on regional demand, regulations, or market preferences. Key Considerations: • ...
Authorization to Obtain Business Credit Report
All information provided, including title/position, business name, type of business entity, state of organization, principal place of business, and authorized person’s name, has been input through the Downstream Marketplace platform application ...
Can I Manage Multiple Brands from One Account?
Yes, Downstream allows suppliers to manage multiple brands under a single account. However, to do so, you must: · Have a verified supplier account on Downstream · Ensure each brand meets Downstream’s marketplace policies and insurance requirements · ...
Can I rate Customers or block them from booking in the future?
Suppliers have the ability to rate customers, but currently, they cannot block them from placing orders. Here’s what you can do: Rating Customers: Suppliers can rate customers based on their interactions and booking experiences. This helps maintain a ...
Can I Sign Up for Downstream in Multiple Markets?
Eligibility Requirements Yes, suppliers can sign up and operate in multiple markets on Downstream Marketplace. However, to expand to additional markets, you must: Have a verified supplier account on Downstream Meet all local regulations, insurance, ...